Our Services

CRM Implementation Services

End-to-end CRM setup, customization, and support. We offer six core services designed to get your CRM working for your business — with clear deliverables, transparent pricing, and no hidden fees.

Service 01

CRM Consulting & Strategy

Before any implementation begins, we take the time to understand your business. We review your current sales process, team structure, customer journey, and existing tools. Based on this assessment, we recommend a CRM platform and configuration that aligns with your specific needs and budget.

This is not a generic recommendation. We evaluate multiple platforms against your requirements and present a comparison with clear reasoning for our suggestion. The final decision is always yours.

What is included:

Discovery call to understand your business and sales process
Assessment of your current tools and workflows
Platform comparison document with pros, cons, and pricing
Implementation roadmap with timeline and milestones

Typical Timeline

1–2 weeks depending on business complexity

Deliverables

Platform recommendation report, implementation roadmap document, and cost estimate breakdown

Typical Timeline

2–4 weeks depending on customization requirements

Deliverables

Fully configured CRM with custom fields, pipelines, user roles, permissions, and automation rules

Service 02

CRM Setup & Configuration

This is the core of what we do. We handle the complete technical setup of your CRM platform — from initial installation to custom fields, deal stages, pipelines, user roles, and permission settings. Every configuration is built to match your actual sales workflow.

We do not use generic templates. Your CRM is configured specifically for how your team works, the data you need to track, and the reports you want to generate.

What is included:

Custom fields, modules, and deal stage configuration
Sales pipeline setup matching your actual process
User roles, permissions, and team hierarchy setup
Dashboard and reporting configuration
Service 03

Data Migration

Moving your existing customer data into a new CRM is one of the most critical steps. We handle the entire migration process — from extracting data from your current system (spreadsheets, legacy CRM, or other databases) to cleaning, mapping, and importing it into your new platform.

We perform test migrations before the final transfer to identify and resolve any data formatting issues. Your existing data is backed up before any migration begins, and we verify data accuracy after the import is complete.

What is included:

Data extraction from your current system
Data cleaning, deduplication, and formatting
Field mapping between old and new systems
Test migration, verification, and final import

Typical Timeline

1–3 weeks depending on data volume and complexity

Important Note

All data is backed up before migration. We do not delete your original data source. Migration timelines depend on data quality and volume.

Typical Timeline

1–2 weeks per workflow set

Common Automations

Lead assignment rules, follow-up reminders, email sequences, task creation triggers, and deal stage notifications

Service 04

Custom Workflows & Automation

We design and build automated workflows within your CRM to reduce manual tasks and improve consistency. This includes lead assignment rules, automated follow-up sequences, task creation triggers, deal stage notifications, and email templates.

Each automation is designed based on your actual sales process. We document every workflow so your team understands what is automated and can request changes as your process evolves.

What is included:

Workflow mapping based on your sales process
Automated lead assignment and routing rules
Follow-up reminders and email sequence setup
Documentation of all automation rules
Service 05

CRM Integration

Your CRM works well when it connects with the other tools your team uses daily. We integrate your CRM with email platforms, marketing tools, accounting software, communication apps, and other business systems.

Integration scope depends on the CRM platform you use and the tools you need to connect. We use native integrations where available and third-party connectors (such as Zapier or Make) when needed. We test every integration thoroughly before handover.

What is included:

Email integration (Gmail, Outlook, etc.)
Marketing tool connections (Mailchimp, etc.)
Accounting software sync (Tally, QuickBooks, etc.)
Third-party connector setup and testing

Typical Timeline

1–2 weeks per integration set

Note

Some integrations may require additional third-party subscriptions (e.g., Zapier). We will inform you of any additional costs before proceeding.

Typical Timeline

1 week for training + ongoing support as needed

Deliverables

Live training sessions, recorded video walkthroughs, written user guides, and a dedicated support channel for post-launch questions

Service 06

Training & Ongoing Support

A CRM is only useful if your team knows how to use it. We provide hands-on training sessions tailored to different user roles — sales reps, managers, and administrators each get training relevant to their daily tasks.

After go-live, we provide ongoing support to help resolve issues, answer questions, and make adjustments as your business needs change. Support is available via email and phone during business hours.

What is included:

Role-based training sessions (sales, admin, management)
Recorded video walkthroughs for future reference
Written user documentation and quick-start guides
Post-launch support via email and phone
Transparent Pricing

Indicative Pricing

Every project is different. The prices below are indicative starting ranges to give you a clear idea of costs. We provide a detailed, itemized quote after the initial consultation — no hidden fees.

Starter

Basic CRM Setup

₹25,000 onwards

Suitable for small teams (up to 5 users) with straightforward sales processes. Includes basic setup and 1 week of post-launch support.

CRM platform setup and configuration
Up to 5 user accounts
Basic pipeline and field configuration
1 training session
1 week post-launch support
Enterprise

Advanced Setup

₹1,20,000 onwards

For larger teams (20+ users) with complex workflows, multiple pipelines, and extensive integration needs. Includes 3 months of support.

Everything in Professional
Multiple pipeline configurations
Advanced automation and custom reports
Unlimited integrations
Dedicated account manager
3 months post-launch support

Prices are indicative and may vary based on CRM platform, number of users, customization complexity, and data volume. CRM platform subscription fees are separate and paid directly to the vendor. We provide a detailed quote after the initial consultation.

How It Works

Our Process

A clear, step-by-step process so you know exactly what to expect at every stage.

1

Contact Us

Reach out via our contact form, email (info@annaonetech.site), or phone (+91 7555 210 203). Tell us briefly about your business and CRM needs.

2

Discovery Call

We schedule a 30–45 minute call to understand your business, sales process, team size, and current tools. This call is free and comes with no obligations.

3

Proposal & Quote

Within 3–5 business days, we send you a detailed proposal with our CRM recommendation, implementation plan, timeline, and itemized cost breakdown.

4

Setup & Configuration

Once approved, we begin the implementation. We provide regular updates and involve your team at key checkpoints for feedback and validation.

5

Training & Go-Live

We train your team, hand over documentation, and launch the CRM. We monitor the system during the first week to catch and resolve any issues quickly.

6

Post-Launch Support

After go-live, we provide ongoing support as per your plan. We help with adjustments, answer questions, and ensure your team is comfortable with the system.

Common Questions

Frequently Asked

How long does a typical CRM implementation take?

Most implementations take 3–6 weeks from kickoff to go-live. The exact timeline depends on the complexity of your requirements, data volume, and number of integrations. We provide a specific timeline in our proposal.

Do you work with a specific CRM platform?

No. We are platform-agnostic and work with Zoho CRM, HubSpot, Salesforce, Freshsales, Pipedrive, Odoo, and Microsoft Dynamics 365. We recommend the platform that fits your needs — not the one that pays us the highest commission.

What if we already have a CRM but it is not set up properly?

We frequently help businesses reconfigure and optimize existing CRM setups. We assess your current configuration, identify gaps, and make improvements without requiring you to start from scratch.

Do we need to pay for the CRM software separately?

Yes. CRM platform subscription fees are paid directly to the vendor (e.g., Zoho, HubSpot). Our fees cover implementation, configuration, migration, training, and support — not the software license itself.

Can you work with remote teams?

Yes. While our office is in Bengaluru, we work with clients across India via video calls, screen sharing, and remote access tools. Training sessions can be conducted online.

What happens after the project is complete?

Every plan includes post-launch support (1 week to 3 months depending on the plan). After the support period, you can continue on a monthly retainer or contact us for specific requests as needed.

Ready to Get Started?

Contact us for a free initial consultation. We will discuss your needs, recommend a CRM platform, and provide a clear project estimate — no obligations.

Get a Free Consultation